Privacy Policy

Sentinel Fire are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website or contact us.

Who We Are

Sentinel Fire provide professional fire safety, compliance, and consultancy services.

For the purposes of data protection legislation, Sentinel Construction Compliance Ltd acts as the data controller responsible for personal information collected through this website.

If you have any questions about this policy or how we handle personal data, please contact:

Compliance Manager: Sentinel Construction Compliance Ltd & Sentinel Fire
Email: compliance@sentinel.je

What Information We Collect

When you use our website or contact us, we may collect personal information including:

• Name
• Email address
• Telephone number
• Company or organisation name
• Information submitted through contact forms or enquiries

We may also collect limited technical information automatically such as:

• IP address
• Browser type
• Device information
• Pages visited on our website

This information helps us understand how our website is used and improve our services.

How We Use Your Information

We use personal information for the following purposes:

• Responding to enquiries or requests submitted through our website
• Providing information about our services
• Managing client relationships and business communications
• Improving website performance and usability
• Meeting legal, regulatory, or contractual obligations

We only process personal data where we have a lawful basis to do so, such as legitimate business interests, contractual necessity, legal obligations, or consent where required.

Sharing Your Information

We do not sell or rent personal information.

In some cases, we may share information with trusted third parties where necessary to operate our business, including:

• Professional advisers
• Regulatory authorities where legally required
• Service providers supporting our business operations

All third parties are required to handle personal data securely and in accordance with applicable data protection laws.

Cookies

Our website may use cookies and similar technologies to improve functionality and analyse website usage.

Cookies are small text files stored on your device when visiting a website.

We may use the following types of cookies:

Essential Cookies

Required for basic website functionality such as secure navigation and form submissions.

Analytics Cookies

Used to collect anonymous information about how visitors use the website, including pages visited and time spent on the site. This helps us improve the performance and usability of our website.

You can control or delete cookies through your browser settings. Please note that disabling cookies may affect how some parts of the website function.

How We Protect Your Information

We take appropriate technical and organisational measures to protect personal data from unauthorised access, misuse, loss, or disclosure.

These measures include secure systems, controlled access to information, and staff training on data protection responsibilities.

Your Rights

Under data protection legislation, you have rights relating to your personal data. These may include:

• The right to access personal information held about you
• The right to request correction of inaccurate information
• The right to request deletion of personal data where appropriate
• The right to restrict or object to certain types of processing
• The right to data portability where applicable

To exercise any of these rights, please contact us using the details above.

Complaints

If you believe your personal data has been handled improperly, you have the right to lodge a complaint with the relevant supervisory authority, including:

UK Information Commissioner's Office (ICO)
https://ico.org.uk

Jersey Office of the Information Commissioner (JOIC)
https://jerseyoic.org

Guernsey Office of the Data Protection Authority (ODPA)
https://odpa.gg

We encourage individuals to contact us first so we can address any concerns.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in legislation or our business practices.

The latest version will always be available on this website.